Code of conduct while visiting

Code of conduct while visiting

the autonomous Non-Profit Organization Military History Museum of the Russian Military Historical Society


  1. This code of conduct determines the procedure for visiting and assigns the rules to which visitors on the territory and on premises of the Museum should adhere to.
  2. This code of conduct is aimed to ensure order and safety of the Museum’s visitors, to improve the service to visitors and is mandatory for unconditional implementation by all persons located on the territory and on premises of the museum, including museum employees, employees of tourist organizations, visitors from organized groups, individual visitors and other who visit the Museum (hereinafter — Visitors).
  3. Visiting of the Museum:
    1. Individual visiting. It includes paid access to the museum display objects without an escort of a guide.
    2. Guided tour service accompanied by an employee of the Museum. It includes paid access to museum display objects, accompanied by a guide — an employee of the Museum.
    3. Guided tour service by an accredited guide or guide-translator. It includes paid access to the museum display objects, accompanied by a guide — an accredited guide or a guide-translator who is not an employee of the Museum.
    4. The right to conduct a guided tour by an accredited guide or guide-translator is granted after the payment of entrance tickets for visitors, guides and a voucher for guided tour services, in accordance with the ticket prices applicable at the Military History Museum of the Russian Military Historical Society.
    5. Guided tour services by an accredited guide or a guide-translator are provided on the basis of a preliminary application that states the date, time and number of visitors.
    6. The right to conduct guided tours by an accredited guide or a guide-translator shall be registered in the Museum’s tour desk for certification / accreditation of a guide or guide-translator in advance, not later than 5 calendar days before the date of the tour.
    7. In the absence of a certificate / accreditation of a guide or guide-translator, the Museum administration grants the right to conduct guided tours after passing the expert commission of the Museum’s Scientific and Methodological Council. The Scientific and Methodological Council evaluates professional qualities, examines and confirms that a person has necessary skills to conduct independent guided tours. After passing the commission, a written permission is issued from the director of the Museum, or his/her authorized person.
  4. Visitors of the Museum must:
    1. Fulfill the legal requests of museum staff.
    2. Treat the equipment and objects of the museum complex carefully, keep the Museum clean, keep the public order.
    3. In the event of smoke or fire, as well as situations that may affect the safety of visitors or the museum building, immediately notify museum employees about it.
    4. In case of finding unattended objects, immediately inform the Museum’s staff about it and do not take actions to remove them.
    5. Comply with the generally accepted sanitary standards.
    6. In case of emergencies, visitors must leave the Museum in accordance with the evacuation plan, instructions of the museum attendants and museum security personnel.
    7. The attendants must familiarize children with the code of conduct while visiting the Museum in advance and be responsible for its implementation.
  5. Visitors are prohibited from:
    1. Carrying firearms, steel arms, gas, traumatic, and other weapons, piercing, cutting and easily breakable objects.
    2. Carrying pyrotechnic, flammable, poisonous, toxic substances, objects and liquids, household gas cylinders.
    3. Carrying backpacks, suitcases, bulky items, bundles and bags larger than 55×35×25 cm, or long items whose total length, width and height are more than 110 cm, as well as objects that soil the premises of the Museum and visitors’ clothing.
    4. Using any fire hazard devices with an open flame of combustion, use any open fire, pyrotechnic devices (fireworks, firecrackers, etc.).
    5. In winter, being in outer clothing and carrying it if the wardrobe is open at the Museum.
    6. Bringing to the Museum any animals, regardless of their size.
    7. Being in a state of alcoholic, narcotic or other toxic intoxication.
    8. Smoking, drinking alcohol and alcohol-containing drinks.
    9. Touching museum exhibits (with the exception of permitted interactive zones), shop windows, put inscriptions on them.
    10. Damaging any object or equipment of the Museum.
    11. Moving on roller skates, scooters, all similar sports equipment and in roller sneakers.
    12. Using the premises and territory of the Museum without the written permission of its administration to engage in commercial, advertising and other activities.
    13. Entering the premises of the Museum without permission.
    14. Entering the premises of the Museum without permission.
    15. Arranging unauthorized rallies, processions, pickets, campaigns, and advertising campaigns on the territory of the Museum.
  6. Visitors have the right to:
    1. Get acquainted with the permanent and temporary exhibitions of the Museum.
    2. Inspect the exposition of the Museum on its own or as part of a guided tour.
    3. Use the audio guide on the exposition.
    4. Receive information on the public order and conditions for access to museum collections.
    5. Take photos and videos on the territory of the Museum.
    6. If necessary, move around the territory of the Museum in a wheelchair, if the territory and premises of the museum allow it.
    7. Leave feedback on the work of the Museum in the Book of reviews and suggestions.
  7. The administration of the Museum has the right to:
    1. Change the duration of the exposure (increase or decrease).
    2. Deny service to visitors who violate the visiting procedures established by this Code of conduct for visitors in the territory and premises of the Museum.
    3. Establish the presence of a limited number of groups in the halls.
    4. Close the exposition as a whole or in separate rooms, including the following reasons: technical breaks or technical reasons.
  8. Implementation of this Code of conduct is controlled by the Museum employees, as well as law enforcement officers and employees of the involved security organization.
  9. Visiting the Museum, the visitor acknowledges they may be involved in the possible photo and video shooting, television or radio broadcasting of an event, and gives his/her consent to the use of these materials for the Museum’s internal needs, private viewing, video, television and radio broadcasting, publication in the press and in the Internet.